Retellio: Turn Call Recordings into Actionable Insights Quickly

Frequently Asked Questions about Retellio

What is Retellio?

Retellio is a platform that uses artificial intelligence to help business teams understand their customer calls better. It is useful for teams like customer success managers, salespeople, data analysts, and CRM managers. Retellio works with popular tools such as Zoom, Gong, HubSpot, and Salesforce. This makes it easy to add to what the teams are already using. The platform can analyze call recordings in real time. It finds important details, like if a customer might stop doing business with the company. This is called predicting customer churn. Users can see risk levels early, so they can take action. Retellio also updates customer information in CRM systems automatically with insights gathered from calls. This saves time and keeps data accurate. The platform includes features like customizable reports, understanding the meaning behind conversations (not just keywords), and providing useful insights that can be acted upon. It is designed to identify customers' needs, improve call quality, and provide feedback. Retellio is secure and follows high data privacy standards, including SOC2 certification. It does not use filler or unnecessary information, focusing on delivering clear and helpful insights. The system is built to work seamlessly with other tools, making integration straightforward. Teams can record calls, upload them, and receive detailed analysis to support customer success and retention strategies. The benefits include better customer engagement, early detection of issues, and enhanced understanding of customer conversations. Prices are available on their website, and they offer easy ways to contact their support team. Overall, Retellio helps companies analyze calls faster, make smarter decisions, and keep customers happy.

Key Features:

• Real-time Analysis
• CRM Integration
• Customizable Reports
• Contextual Understanding
• Seamless Compatibility
• Risk Prediction
• Actionable Insights

Who should be using Retellio?

AI Tools such as Retellio is most suitable for Customer Success Managers, Sales Teams, Business Analysts, CRM Managers & Product Managers.

What type of AI Tool Retellio is categorised as?

What AI Can Do Today categorised Retellio under:

• Content Generation AI

How can Retellio AI Tool help me?

This AI tool is mainly made to customer success insights. Also, Retellio can handle analyze call recordings, predict customer churn, update crm data, generate customer reports & identify customer needs for you.

What Retellio can do for you:

• Analyze Call Recordings
• Predict Customer Churn
• Update CRM Data
• Generate Customer Reports
• Identify Customer Needs

Common Use Cases for Retellio

• Predict customer churn based on call data
• Automate CRM updates with call insights
• Identify at-risk customers early
• Improve customer engagement strategies
• Enhance call quality analysis with AI

How to Use Retellio

Integrate Retellio with your existing communication and CRM tools, then record and upload calls to automatically analyze and surface key insights, including churn prediction and customer success metrics.

What Retellio Replaces

Retellio modernizes and automates traditional processes:

• Manual call analysis
• CRM manual data entry
• Customer risk assessment processes
• Customer feedback collection
• Basic call transcription

Additional FAQs

How does Retellio integrate with existing tools?

Retellio seamlessly works with popular tools like Zoom, Gong, HubSpot, and Salesforce for easy data synchronization and workflow integration.

Can Retellio predict customer churn?

Yes, it uses AI to analyze call data and identify customers who might be at risk of churn.

Is Retellio compliant with security standards?

Retellio is SOC2 certified, ensuring high standards of data security and privacy.

Discover AI Tools by Tasks

Explore these AI capabilities that Retellio excels at:

• customer success insights
• analyze call recordings
• predict customer churn
• update crm data
• generate customer reports
• identify customer needs

AI Tool Categories

Retellio belongs to these specialized AI tool categories:

• Content Generation

Getting Started with Retellio

Ready to try Retellio? This AI tool is designed to help you customer success insights efficiently. Visit the official website to get started and explore all the features Retellio has to offer.