Patched Codes: Streamline IT Operations with Automated Solutions
Frequently Asked Questions about Patched Codes
What is Patched Codes?
Patched Codes is an IT automation platform that helps organizations manage their technology systems better. It uses artificial intelligence to do tasks that usually take a lot of time and effort. These tasks include fixing incidents, updating knowledge bases, running troubleshooting steps called runbooks, and managing dependencies between different system parts. The main goal of Patched is to make IT work faster and more reliable by reducing the time it takes to fix problems, known as mean time to repair (MTTR).
Patched works by watching for trigger events like emails, alerts, chat messages, or requests. When something happens, it follows set policies to decide what to do next. It then takes automated actions, which saves staff from doing repetitive manual work. The platform easily connects with popular service desk tools through chat, email, and webhooks, so organizations do not need to change their current setup. It supports flexible deployment options, including self-hosting, giving organizations full control over their data and security.
The platform is powered by advanced AI models such as GPT-4 and others, which improve its decision-making and automation capabilities. This AI support allows Patched to execute complex workflows, patch vulnerabilities, and manage dependencies automatically, even during busy times. Security, compliance, and integration with existing systems are key features that make Patched suitable for large enterprise environments.
Pricing for Patched is pay-per-resolution, starting at $0.59 per incident resolved. It also offers unlimited runbooks and users, and supports advanced features like custom SLAs and self-hosting at no additional cost once set up. Organizations can try the platform for free and expand its use as needed.
Common use cases include automating incident resolution to reduce downtime, updating knowledge bases immediately after incidents, executing troubleshooting runbooks, managing system dependencies swiftly, and integrating seamlessly with existing service desks. To start, users can book a demo or connect through the company website. The setup process involves configuring triggers and policies to enable the platform's automation features.
Overall, Patched Codes simplifies complex IT tasks, reduces manual effort, and improves system resilience. It is ideal for IT teams, DevOps, system administrators, and support staff seeking to modernize their operations and respond faster to technical issues.
Key Features:
- Trigger Monitoring
- Policy Decision
- Automated Actions
- Dependency Patching
- Workflow Integration
- Security & Compliance
- Flexible Deployment
Who should be using Patched Codes?
AI Tools such as Patched Codes is most suitable for IT Operations Manager, DevOps Engineer, Systems Administrator, IT Support Specialist & Service Desk Analyst.
What type of AI Tool Patched Codes is categorised as?
What AI Can Do Today categorised Patched Codes under:
- General AI Tools
How can Patched Codes AI Tool help me?
This AI tool is mainly made to it operations automation. Also, Patched Codes can handle automate ticket resolving, update incident knowledge, execute runbooks, manage dependencies & integrate workflows for you.
What Patched Codes can do for you:
- Automate ticket resolving
- Update incident knowledge
- Execute runbooks
- Manage dependencies
- Integrate workflows
Common Use Cases for Patched Codes
- Automate incident resolution to reduce downtime.
- Update knowledge bases automatically after incidents.
- Execute runbooks for troubleshooting and deployment.
- Manage dependencies and patch vulnerabilities swiftly.
- Integrate seamlessly with existing service desks.
How to Use Patched Codes
Book a demo or connect via the website to get started. The platform automates ticket resolution, knowledge updates, runbook execution, and dependency management through triggers and policies, integrating with your existing service desks and dashboards.
What Patched Codes Replaces
Patched Codes modernizes and automates traditional processes:
- Manual incident management processes
- Basic ticket handling via email
- Dependence on manual runbook execution
- Legacy vulnerability patching methods
- Separate tools for incident and change management
Patched Codes Pricing
Patched Codes offers flexible pricing plans:
- Per Resolution Workflow: $0.59
- Unlimited Runbooks and Users: $0
- Advanced features (Self-hosting, Custom SLAs, Support): $0
Additional FAQs
How does Patched automate incident management?
It uses trigger events like emails or alerts to automatically decide, act, and document resolutions, reducing manual effort.
Can Patched integrate with existing service desks?
Yes, it supports seamless integration with common service desk platforms through chat, email, and webhook triggers.
Is there a self-hosting option available?
Yes, advanced features include self-hosting and custom SLAs, available upon setup.
Discover AI Tools by Tasks
Explore these AI capabilities that Patched Codes excels at:
- it operations automation
- automate ticket resolving
- update incident knowledge
- execute runbooks
- manage dependencies
- integrate workflows
Getting Started with Patched Codes
Ready to try Patched Codes? This AI tool is designed to help you it operations automation efficiently. Visit the official website to get started and explore all the features Patched Codes has to offer.