unSurvey: Fast, scalable, human-like customer research
Frequently Asked Questions about unSurvey
What is unSurvey?
unSurvey is an AI tool used for gathering customer feedback and conducting research. The platform creates conversations that feel natural and human. Users can develop their interview scripts by describing the flow in simple words or using a user-friendly drag-and-drop editor. The tool supports voice, video, and text, making it easy to reach people in more than 50 languages. This helps businesses connect with diverse customers globally.
The platform can handle multimedia stimuli, which means users can include images, videos, or other media in their surveys to boost engagement. unSurvey automatically transcribes conversations, summarizes responses, and pulls out key data points. It then provides visual dashboards so teams can quickly see customer feelings and insights. This helps companies understand their customers better and act on feedback faster.
unSurvey easily integrates with popular apps like Salesforce, Slack, and Gmail, allowing users to automate workflows and connect it with their existing tools. The platform offers a free plan, so new users can start without cost. To get started, users just describe their interview process or build it using the drag-and-drop editor, then invite participants via preferred channels.
The primary use cases include collecting detailed customer feedback efficiently, automating interview processes, creating personalized experiences, and extracting structured insights from conversations. These features are useful for product managers, market researchers, customer experience analysts, UX specialists, and data teams.
Pricing options include a free plan, with more advanced options available through paid plans (details can be found on their website). The platform aims to replace traditional surveys, focus groups, and customer interviews with a faster, richer, and more natural approach. Overall, unSurvey streamlines customer research, providing in-depth insights while saving time and costs. It fits well in categories like Artificial Intelligence, Content Generation, and Data Visualization by offering versatile tools for modern customer feedback.
Key Features:
- AI Conversations
- Multi-language Support
- Data Visualization
- Integration Capabilities
- Real-time Insights
- Multimedia Stimuli
- Custom Workflows
Who should be using unSurvey?
AI Tools such as unSurvey is most suitable for Product Managers, Market Researchers, Customer Experience Analysts, UX Researchers & Data Analysts.
What type of AI Tool unSurvey is categorised as?
What AI Can Do Today categorised unSurvey under:
How can unSurvey AI Tool help me?
This AI tool is mainly made to customer research and feedback. Also, unSurvey can handle create conversational flows, analyze respondent data, automate feedback collection, personalize respondent experience & generate insights for you.
What unSurvey can do for you:
- Create conversational flows
- Analyze respondent data
- Automate feedback collection
- Personalize respondent experience
- Generate insights
Common Use Cases for unSurvey
- Gather detailed customer feedback quickly
- Automate interview processes for customer insights
- Create engaging, personalized respondent experiences
- Integrate customer research with workflows
- Extract structured data from conversations
How to Use unSurvey
Describe your conversation flow in natural language or use the drag-and-drop editor to create and customize your survey or interview flow. Select the preferred modalities and languages, then invite participants through various channels or integrations.
What unSurvey Replaces
unSurvey modernizes and automates traditional processes:
- Traditional surveys
- Focus groups
- Customer interviews
- Feedback forms
- Market research panels
unSurvey Pricing
unSurvey offers flexible pricing plans:
- Free: $0
Additional FAQs
How does unSurvey work?
You describe your conversation or create it using the drag-and-drop editor. The AI then conducts the interview or survey with respondents in a natural, human-like manner.
What languages are supported?
More than 50 languages are supported for voice, video, and text conversations.
Can I integrate unSurvey with other tools?
Yes, unSurvey offers over 7,000 integrations with apps like Salesforce, Slack, Gmail, and more.
Is there a free plan?
Yes, unSurvey offers a free plan to get started.
Discover AI Tools by Tasks
Explore these AI capabilities that unSurvey excels at:
- customer research and feedback
- create conversational flows
- analyze respondent data
- automate feedback collection
- personalize respondent experience
- generate insights
AI Tool Categories
unSurvey belongs to these specialized AI tool categories:
Getting Started with unSurvey
Ready to try unSurvey? This AI tool is designed to help you customer research and feedback efficiently. Visit the official website to get started and explore all the features unSurvey has to offer.