Social Intents: Streamline Support with AI Chat and Automation
Frequently Asked Questions about Social Intents
What is Social Intents?
Social Intents is a tool that helps businesses improve how they talk to customers online. It uses AI chatbots and live chat features to make customer support easier and faster. This platform allows teams to connect with website visitors through popular channels like Microsoft Teams, Slack, Google Chat, Webex, Zoom, WhatsApp, Messenger, SMS, and website chat. It is simple to set up, and no special technical knowledge is needed. Users can add a chat widget to their website and train AI chatbots with their own content. These chatbots can answer common questions, qualify leads, and handle support tasks automatically. This reduces the workload for human agents and can lower support costs while making customers happier.
Social Intents offers different plans, including Starter at $39, Basic at $49, and Agency/Reseller at $299. All plans support multiple websites, and users can cancel or change plans anytime, with no long-term contracts. The platform provides features like customizable chat, automated workflows, real-time translation, support for multiple communication channels, and white label options. It also allows seamless handoff from AI to human support when needed.
The tool is useful in many ways. Companies can automate answering routine questions, saving time and resources. It can pre-qualify leads using AI before passing them to sales teams. With instant responses, visitor engagement increases, and customer satisfaction improves. By integrating chat responses with customer relationship management (CRM) systems, companies gain better data tracking and insights. Training the AI with company-specific content helps ensure accurate and relevant responses.
Social Intents is a versatile tool for customer support automation. It replaces traditional support teams, manual customer query handling, basic FAQ chatbots, email support, and separate chat systems. It benefits customer support specialists, sales managers, marketing teams, web developers, and business owners. To use it, connect the platform to messaging apps, embed the chat widget on your website, and train the bot. It enables efficient, consistent, and engaging communication with customers across multiple channels. Overall, Social Intents helps companies deliver better support, increase engagement, and save time.
Key Features:
- AI Chatbots
- Multichannel support
- Easy integration
- Customizable chat
- Automated workflows
- Real-time translation
- White label options
Who should be using Social Intents?
AI Tools such as Social Intents is most suitable for Customer Support Specialists, Sales Managers, Marketing Professionals, Web Developers & Business Owners.
What type of AI Tool Social Intents is categorised as?
What AI Can Do Today categorised Social Intents under:
How can Social Intents AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Social Intents can handle automate responses, qualify leads, manage chats, integrate crm & train chatbots for you.
What Social Intents can do for you:
- Automate responses
- Qualify leads
- Manage chats
- Integrate CRM
- Train chatbots
Common Use Cases for Social Intents
- Automate common customer queries, saving support time.
- Use AI to pre-qualify leads before passing to sales.
- Respond instantly to website visitors to increase engagement.
- Integrate chat responses with CRM systems for better data tracking.
- Train AI models on company content to provide accurate responses.
How to Use Social Intents
Connect Social Intents to your messaging platforms like Microsoft Teams, Slack, Google Chat, Webex, or Zoom. Embed the chat widget on your website, then train the AI chatbot with your content. Use it to automate customer interactions, escalate conversations to human agents, and integrate with your other systems.
What Social Intents Replaces
Social Intents modernizes and automates traditional processes:
- Traditional live chat support teams
- Manual customer query handling
- Basic FAQ chatbot solutions
- Email-based customer service
- Separate chat and support applications
Social Intents Pricing
Social Intents offers flexible pricing plans:
- Starter: $39
- Basic: $49
- Agency/Reseller: $299
Additional FAQs
Is there a free trial available?
Yes, Social Intents offers a 14-day free trial with full features. Cancel anytime.
Can I use it on multiple websites?
Yes, plans support multiple websites depending on the tier you choose.
Is there a contract required?
No, there are no contracts. You can cancel or change plans at any time.
What platforms does it support?
Supports Microsoft Teams, Slack, Google Chat, Webex, Zoom, WhatsApp, Messenger, SMS, and website chat.
Discover AI Tools by Tasks
Explore these AI capabilities that Social Intents excels at:
- customer support automation
- automate responses
- qualify leads
- manage chats
- integrate crm
- train chatbots
AI Tool Categories
Social Intents belongs to these specialized AI tool categories:
Getting Started with Social Intents
Ready to try Social Intents? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Social Intents has to offer.