Answerly: Effortless AI Support, Customizable for Your Business

Frequently Asked Questions about Answerly

What is Answerly?

Answerly is an AI customer support platform designed to help businesses serve their customers better. It allows users to train an AI chatbot by uploading various types of data. These data formats include question and answer pairs, website content, documents like PDFs and Word files, Google Sheets, CSV files, text files, and videos from YouTube. This wide support helps businesses create a knowledgeable chatbot that understands different sources of information.

Users can customize the look and personality of their chatbot to match their brand. This includes changing the appearance, placement, and behavior of the chatbot. The platform offers tools to manage a knowledge base, gather customer data, and automate common questions. Businesses can also embed the chatbot into their websites or share it through links, QR codes, or SDKs for quick integration.

Answerly works with many AI providers, giving users options to choose the best AI model for their needs. It supports features like media responses, meeting scheduling, data collection forms, and collaboration tools to make support more efficient. Companies of various sizes can use it to handle FAQs, improve customer engagement, collect user information, and provide instant responses on their websites.

Pricing information is not provided, but users can contact Answerly directly for details. Setting up and using the platform involves training the AI with your data, customizing the chatbot’s appearance, and then embedding or sharing the chatbot through preferred channels. This process helps automate customer support tasks, save time, and enhance customer interactions.

Answerly is suitable for customer support agents, business owners, digital marketers, product managers, and technical teams. It replaces traditional support teams, manual FAQ handling, and disjointed support tools, streamlining customer service efforts. Overall, Answerly provides a flexible, easy-to-use tool to automate and upgrade customer support functions with AI technology, improving engagement and operational efficiency.

Key Features:

Who should be using Answerly?

AI Tools such as Answerly is most suitable for Customer Support Agents, Business Owners, Digital Marketers, Product Managers & Technical Support Teams.

What type of AI Tool Answerly is categorised as?

What AI Can Do Today categorised Answerly under:

How can Answerly AI Tool help me?

This AI tool is mainly made to customer support automation. Also, Answerly can handle train chatbot, collect data, embed widget, manage knowledge base & customize appearance for you.

What Answerly can do for you:

Common Use Cases for Answerly

How to Use Answerly

You can train Answerly's AI by providing data through various formats like QA pairs, website content, Google Sheets, documents, PDFs, text files, or YouTube videos. Once trained, customize the chatbot's appearance and behavior, and embed it on your website or share via links or QR codes. You can also integrate it with your existing knowledge base and manage it through a collaborative workspace.

What Answerly Replaces

Answerly modernizes and automates traditional processes:

Additional FAQs

What data formats does Answerly support for training?

Answerly supports data formats such as QA pairs, website content, Google Sheets, files like PDFs and DOCs, CSVs, text files, and YouTube videos.

Can I customize the chatbot's look and personality?

Yes, you can customize the appearance, placement, and personality of your chatbot to match your branding.

Discover AI Tools by Tasks

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AI Tool Categories

Answerly belongs to these specialized AI tool categories:

Getting Started with Answerly

Ready to try Answerly? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Answerly has to offer.