Feedback Navigator: Improve Customer Satisfaction with AI Feedback Analysis
Frequently Asked Questions about Feedback Navigator
What is Feedback Navigator?
Feedback Navigator is an AI-powered customer feedback analysis tool. It helps businesses understand what customers think by analyzing reviews from many sources. Users can connect their data to Feedback Navigator easily. They can do this by linking platforms through APIs or uploading CSV files directly. The tool also offers automation features. For example, users can set up webhooks or automate data scraping from review sites to keep feedback updated automatically.
Feedback Navigator's main features include analyzing reviews, categorizing feedback, detecting customer sentiment, setting up workflows, and exporting data for further use. It enables users to see summarized insights quickly, helping them identify areas for improvement or customer requests. The tool supports multiple data sources, making it suitable for industries like hospitality, retail, product teams, and food services.
Pricing for Feedback Navigator varies. There are monthly plans starting at $15, with higher options at $25 and $50. For larger needs, there are credit-based plans with packs of 1,000 ($39), 2,500 ($79), and up to 10,000 credits ($899). Credits are used when analyzing reviews — each review consumed counts as one credit. The tool also offers a free trial with credits to test its features.
The benefits of using Feedback Navigator include saving time by automating feedback collection and analysis, getting clearer insights into customer sentiment, and making informed decisions based on data. Businesses can create custom categories for feedback, use sentiment detection to understand emotions, and trigger automated workflows for faster responses. After analysis, data can be exported for visualization or reporting.
This tool is ideal for customer service managers, product teams, hospitality managers, and marketing analysts. It replaces manual review processes, spreadsheet analysis, and basic sentiment tools with a more efficient, integrated platform. Overall, Feedback Navigator helps businesses improve their customer satisfaction and offers a clear view of customer opinions for better decision-making.
Key Features:
- Data Integration
- Sentiment Detection
- Custom Categories
- Webhook Triggers
- CSV Export
- Multi-source Analysis
- Automated Insights
Who should be using Feedback Navigator?
AI Tools such as Feedback Navigator is most suitable for Customer Service Managers, Product Managers, Marketing Analysts, Hospitality Managers & Business Consultants.
What type of AI Tool Feedback Navigator is categorised as?
What AI Can Do Today categorised Feedback Navigator under:
- Market Research AI
- Content Generation AI
- Machine Learning AI
- Data Visualization AI
- Data AI
- Analytics AI
How can Feedback Navigator AI Tool help me?
This AI tool is mainly made to customer feedback analysis. Also, Feedback Navigator can handle analyze reviews, categorize feedback, detect sentiment, automate workflows & export data for you.
What Feedback Navigator can do for you:
- Analyze Reviews
- Categorize Feedback
- Detect Sentiment
- Automate Workflows
- Export Data
Common Use Cases for Feedback Navigator
- Analyze and categorize customer reviews efficiently
- Identify key customer requests for action
- Automate feedback scraping from multiple platforms
- Generate reports for decision making
- Improve customer satisfaction based on insights
How to Use Feedback Navigator
Connect your data sources, define custom categories, and run sentiment analysis on customer feedback. Use webhooks for automated workflows and export data for further analysis.
What Feedback Navigator Replaces
Feedback Navigator modernizes and automates traditional processes:
- Manual feedback review processes
- Separate platform feedback analysis
- Excel-based data analysis
- Basic sentiment analysis tools
- Customer survey analysis
Feedback Navigator Pricing
Feedback Navigator offers flexible pricing plans:
- $15/month: $15
- $25/month: $25
- $50/month: $50
- S Pack 1,000 credits: $39
- M Pack 2,500 credits: $79
- L Pack 5,000 credits: $149
- XL Pack 10,000 credits: $249
- Large credits plan: $499
- Enterprise plan: $899
Additional FAQs
How do I connect my data sources?
You can connect your platforms via APIs or upload CSV files directly within Feedback Navigator.
Can I automate feedback analysis?
Yes, by setting up webhooks and automated scraping from review platforms.
What are credits used for?
Each review analyzed consumes one credit. Credits are used to track your usage for the subscription plans.
Discover AI Tools by Tasks
Explore these AI capabilities that Feedback Navigator excels at:
- customer feedback analysis
- analyze reviews
- categorize feedback
- detect sentiment
- automate workflows
- export data
AI Tool Categories
Feedback Navigator belongs to these specialized AI tool categories:
Getting Started with Feedback Navigator
Ready to try Feedback Navigator? This AI tool is designed to help you customer feedback analysis efficiently. Visit the official website to get started and explore all the features Feedback Navigator has to offer.