Discovery AI: Turn customer interviews into actionable insights

Frequently Asked Questions about Discovery AI

What is Discovery AI?

Discovery AI is an AI-powered tool that helps teams understand what customers think and want. It makes it easy to upload recordings of calls, videos, and interviews. Users can transcribe these recordings, making the spoken words into text. The platform also lets users tag important parts of the conversations, like key ideas or feedback points. This helps find and organize important insights quickly. Discovery AI offers opportunity scoring, which helps teams know which ideas are most useful for improving their products or services.

The tool supports bulk uploads, saving time when multiple recordings are analyzed. Teams can fine-tune the AI transcriptions to get better accuracy, improving the quality of insights. Sharing findings with team members is simple, thanks to collaboration tools built into the platform. Users can also recognize different speakers in recordings, making it easier to follow conversations.

Discovery AI is designed for product managers, marketers, UX researchers, data analysts, and customer support teams. It helps them learn from customer feedback and make better decisions. Instead of manually taking notes or keeping track of scattered feedback, teams can see everything in one place. This makes research faster and more organized.

The platform offers a straightforward way to analyze customer interactions, helping inform product development and marketing strategies. Its main features include transcription, insight tagging, opportunity scoring, bulk uploads, speaker recognition, and data storage. Discovery AI is priced at $19 for the Pro plan, and custom pricing is available for enterprise customers.

Use cases include uploading videos or call recordings to get quick summaries, categorizing insights based on opportunity scores, and sharing feedback with team members easily. It replaces manual note-taking, disorganized feedback collection, and multiple separate tools, streamlining the entire customer research process.

In summary, Discovery AI is a comprehensive platform that simplifies customer research, saves time, and supports better decision-making through organized and insightful analysis of customer interactions.

Key Features:

Who should be using Discovery AI?

AI Tools such as Discovery AI is most suitable for Product Managers, Marketers, UX Researchers, Data Analysts & Customer Support Teams.

What type of AI Tool Discovery AI is categorised as?

What AI Can Do Today categorised Discovery AI under:

How can Discovery AI AI Tool help me?

This AI tool is mainly made to customer insights analysis. Also, Discovery AI can handle upload recordings, generate summaries, tag insights, categorize opportunities & share findings for you.

What Discovery AI can do for you:

Common Use Cases for Discovery AI

How to Use Discovery AI

Upload call recordings or videos, fine-tune transcriptions, tag insights, and share findings with your team via the platform.

What Discovery AI Replaces

Discovery AI modernizes and automates traditional processes:

Discovery AI Pricing

Discovery AI offers flexible pricing plans:

Additional FAQs

How do I upload recordings?

You can upload recordings directly through the platform's interface by selecting files or dragging and dropping.

Can I fine-tune the transcriptions?

Yes, the platform allows you to fine-tune AI-generated transcriptions for better accuracy.

Discover AI Tools by Tasks

Explore these AI capabilities that Discovery AI excels at:

AI Tool Categories

Discovery AI belongs to these specialized AI tool categories:

Getting Started with Discovery AI

Ready to try Discovery AI? This AI tool is designed to help you customer insights analysis efficiently. Visit the official website to get started and explore all the features Discovery AI has to offer.