Luminous CRM: Boost Customer Engagement with WhatsApp Automation

Frequently Asked Questions about Luminous CRM

What is Luminous CRM?

Luminous CRM is a platform that helps businesses communicate with their customers through WhatsApp. It is built on the Official WhatsApp Business API, allowing companies to send messages in bulk, automate responses with AI chatbots, and manage chat conversations through a single dashboard. This platform is designed for easy setup and can be integrated with existing CRM or eCommerce systems within 10 minutes. After setup, users can import contacts, create automated messaging campaigns, and track their performance in real-time. Features include support for multiple agents on the same WhatsApp number, audience segmentation for targeted marketing, and campaign analytics to measure success.

The main goal of Luminous CRM is to improve customer engagement by making communication more efficient and personalized. Businesses can use it for various purposes, such as sending order updates, abandoned cart notifications, and promotional messages. It also supports customer support with AI chatbots that handle common questions, reducing the workload for support agents. The platform allows for seamless multi-agent interactions and provides real-time insights into campaign progress.

Luminous CRM is especially useful for marketing managers, customer support agents, business owners, sales teams, and CRM managers. It replaces manual customer support tasks, traditional email marketing, basic SMS notifications, disconnected communication tools, and manual contact management. As a result, businesses can offer faster, more organized, and more effective communication channels.

Pricing details are available on their website, and the platform’s flexibility and automation features make it a valuable tool for businesses looking to enhance their customer relationships through WhatsApp. To learn more or get started, visit their FAQ, contact page, or pricing section online.

Key Features:

Who should be using Luminous CRM?

AI Tools such as Luminous CRM is most suitable for Marketing Managers, Customer Support Agents, Business Owners, Sales Teams & CRM Managers.

What type of AI Tool Luminous CRM is categorised as?

What AI Can Do Today categorised Luminous CRM under:

How can Luminous CRM AI Tool help me?

This AI tool is mainly made to customer engagement automation. Also, Luminous CRM can handle automate messaging, send bulk messages, monitor campaigns, segment audiences & manage contacts for you.

What Luminous CRM can do for you:

Common Use Cases for Luminous CRM

How to Use Luminous CRM

Luminous CRM can be integrated with your existing CRM or eCommerce platform. Users can import contacts, set up automated campaigns, and monitor interactions via its dashboard. The platform allows sending bulk messages, automating customer support with AI chatbots, and managing multi-agent live chats on WhatsApp.

What Luminous CRM Replaces

Luminous CRM modernizes and automates traditional processes:

Additional FAQs

What is Luminous CRM?

It is a WhatsApp engagement platform built on the Official WhatsApp Business API to help with marketing, commerce, and support.

How does it work?

It allows businesses to send bulk messages, automate responses with AI chatbots, and manage customer chats through a centralized dashboard.

Is it easy to set up?

Yes, it can be set up in 10 minutes and integrates with your existing CRM or eCommerce platforms.

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Getting Started with Luminous CRM

Ready to try Luminous CRM? This AI tool is designed to help you customer engagement automation efficiently. Visit the official website to get started and explore all the features Luminous CRM has to offer.