Tiledesk: Automate workflows with scalable AI agents
Frequently Asked Questions about Tiledesk
What is Tiledesk?
Tiledesk is an AI platform that helps businesses improve customer support and automate tasks. It lets users create AI agents that can answer questions, do tasks, and hand over complex issues to humans. The platform has a visual builder with drag-and-drop features, so users can set up custom AI solutions without needing coding skills. Tiledesk also connects with multiple channels like WhatsApp, Facebook Messenger, and others, so companies can reach their customers on their favorite platforms. Key features include a knowledge base for storing information, support for multiple channels, training tools for improving AI responses, and automation workflows to streamline operations. It is designed to grow with a business, offering scalable solutions to handle increasing customer interactions. The platform provides a 14-day free trial that requires no credit card, making it easy for new users to test its capabilities. Pricing plans start at $0 for the trial, then move to $49 for the Starter Plan, and $149 for the Pro Plan, offering options suitable for different business sizes. Main use cases include automating customer inquiries to reduce response times, managing internal workflow tasks, providing round-the-clock support across channels, improving lead engagement, and escalating complex issues to human agents. Tiledesk is ideal for customer support managers, sales and marketing teams, product managers, IT professionals, and business analysts who want to improve efficiency and customer experience. It replaces manual processes, basic chatbots, and routine human support, offering a more efficient, automated alternative. Overall, Tiledesk enables companies to save time, lower support costs, and provide better service through AI-powered automation.
Key Features:
- Visual Builder
- Knowledge Base
- Multichannel Support
- AI Training
- Automation Workflow
- Scalability
- Integration Support
Who should be using Tiledesk?
AI Tools such as Tiledesk is most suitable for Customer Support Managers, Sales and Marketing Teams, Product Managers, IT Professionals & Business Analysts.
What type of AI Tool Tiledesk is categorised as?
What AI Can Do Today categorised Tiledesk under:
How can Tiledesk AI Tool help me?
This AI tool is mainly made to ai customer support automation. Also, Tiledesk can handle build ai workflows, train ai agents, integrate multiple channels, automate customer interactions & escalate to human support for you.
What Tiledesk can do for you:
- Build AI workflows
- Train AI agents
- Integrate multiple channels
- Automate customer interactions
- Escalate to human support
Common Use Cases for Tiledesk
- Automate customer inquiries to reduce response times
- Streamline internal workflow tasks
- Provide 24/7 support across channels
- Enhance lead qualification and customer engagement
- Escalate complex issues to human agents
How to Use Tiledesk
Tiledesk offers a platform to create and manage AI agents that can automate customer support and internal processes. Users can customize workflows, train AI on their data, and deploy agents across multiple channels without coding. The platform provides visual tools and integrations for easier setup.
What Tiledesk Replaces
Tiledesk modernizes and automates traditional processes:
- Manual customer support tasks
- Basic chatbots
- Internal process management
- Routine inquiry handling
- Human customer service agents
Tiledesk Pricing
Tiledesk offers flexible pricing plans:
- Free Trial: $0
- Starter Plan: $49
- Pro Plan: $149
Additional FAQs
How do I create an AI agent?
You can use Tiledesk's visual builder to create custom AI agents by combining different AI blocks and configuring workflows.
Can I connect Tiledesk to my existing channels?
Yes, Tiledesk supports integration with multiple channels like WhatsApp, Facebook Messenger, and more.
Is there a free trial?
Yes, Tiledesk offers a 14-day free trial without requiring a credit card.
Discover AI Tools by Tasks
Explore these AI capabilities that Tiledesk excels at:
- ai customer support automation
- build ai workflows
- train ai agents
- integrate multiple channels
- automate customer interactions
- escalate to human support
AI Tool Categories
Tiledesk belongs to these specialized AI tool categories:
Getting Started with Tiledesk
Ready to try Tiledesk? This AI tool is designed to help you ai customer support automation efficiently. Visit the official website to get started and explore all the features Tiledesk has to offer.