Cekura: Ensure Voice & Chat AI Reliability Quickly
Frequently Asked Questions about Cekura
What is Cekura?
Cekura is an AI tool used to test and monitor voice and chat conversation agents. It helps developers and companies find issues before they go live, making sure AI agents work well in many situations. The platform lets users simulate different conversation scenarios, so they can see how their AI performs. Users can also replay real conversations, which helps identify problems and improve responses. Cekura offers real-time performance dashboards and alerts that keep teams updated about their AI's health.
The tool features functions like scenario simulation, conversation replay, performance monitoring, live alerts, dashboard analytics, support for multiple personas, and custom scenario creation. These features help ensure that AI chatbots and voice agents are accurate, reliable, and ready for different use cases. The platform supports testing for many industries, including customer support, sales, legal, and healthcare, making it flexible for various enterprise needs.
Using Cekura is simple. Users sign up and upload their conversational agents within minutes. They can then create simulated scenarios, replay conversations that went wrong, and monitor performance in real time. This process helps identify problems early, reducing the risk of failures after deployment.
Cekura supports compliance testing, which is helpful for industries like healthcare and legal where regulations are strict. It ensures that AI agents meet necessary standards before they are used with customers. The tool is used by over 70 companies globally and aims to improve the quality of conversational AI while cutting down on manual testing efforts.
There are no publicly listed prices, but interested users can contact the team for more information through their website. Overall, Cekura is a valuable platform for AI developers, QA engineers, product managers, and support teams who want to improve the accuracy and reliability of their conversational AI systems. Its features make testing more thorough and less time-consuming, helping businesses deliver better user experiences and comply with industry standards.
Key Features:
- Scenario Simulation
- Real Conversation Replay
- Performance Monitoring
- Live Alerts
- Dashboard Analytics
- Multiple Personas
- Custom Scenario Creation
Who should be using Cekura?
AI Tools such as Cekura is most suitable for AI Developer, Quality Assurance Engineer, Product Manager, Customer Support Manager & AI Trainer.
What type of AI Tool Cekura is categorised as?
What AI Can Do Today categorised Cekura under:
How can Cekura AI Tool help me?
This AI tool is mainly made to ai testing and monitoring. Also, Cekura can handle simulate scenarios, replay conversations, monitor performance, evaluate responses & detect issues for you.
What Cekura can do for you:
- Simulate Scenarios
- Replay Conversations
- Monitor Performance
- Evaluate Responses
- Detect Issues
Common Use Cases for Cekura
- Test voice and chat agent scenarios to improve accuracy
- Monitor real-time conversation performance metrics
- Replay problematic conversations for debugging
- Evaluate agent response to off-script inputs
- Ensure compliance and quality in deployment
How to Use Cekura
Sign up for an account, then upload your conversational agents for testing. Use their platform to simulate scenarios, replay real conversations, and monitor performance in real time.
What Cekura Replaces
Cekura modernizes and automates traditional processes:
- Manual testing of chatbots and voice agents
- Limited scenario-based testing tools
- Basic conversation logs analysis
- Ad hoc QA checks for conversational systems
- Error diagnosis through real conversation replay
Additional FAQs
How does Cekura improve AI agent quality?
Cekura tests various conversation scenarios, monitors real-time performance, and provides insights to help improve accuracy and reliability.
Can I use Cekura for compliance testing?
Yes, Cekura can simulate scenarios to ensure agents meet compliance requirements before deployment.
Is Cekura suitable for all industries?
Yes, it supports testing for industries like support, sales, healthcare, and more.
How quickly can I get started?
You can sign up and start testing within minutes, with support from their team.
Does Cekura support live monitoring?
Yes, it offers real-time observability and alerting features.
Discover AI Tools by Tasks
Explore these AI capabilities that Cekura excels at:
- ai testing and monitoring
- simulate scenarios
- replay conversations
- monitor performance
- evaluate responses
- detect issues
AI Tool Categories
Cekura belongs to these specialized AI tool categories:
Getting Started with Cekura
Ready to try Cekura? This AI tool is designed to help you ai testing and monitoring efficiently. Visit the official website to get started and explore all the features Cekura has to offer.