Obi Helper: Streamline Customer Support with AI Chat Widget
Frequently Asked Questions about Obi Helper
What is Obi Helper?
Obi Helper is an AI-powered chat widget designed to help small businesses provide better customer support. It works on websites and websites builders like WordPress, Shopify, and Wix. Obi helps answer customer questions 24/7. It saves time for business owners and team members by handling routine inquiries automatically. The widget can be customized so it matches the website's look. Users can upload their business data and set how the chat should respond. The platform also updates its information whenever needed. Obi learns from every conversation to improve its answers over time.
Pricing for Obi Helper is flexible. The Solopreneur Pack costs $9 each month, suitable for one person or small startups. The Small Business Pack is $29 per month and designed for small teams. Setting up Obi is easy and fast. Users only need to copy and paste a small code snippet into their website's header. No technical skills are needed. After installation, users can change settings and customize the appearance through a simple dashboard.
The main goal of Obi Helper is to automate customer support. It handles common questions, guides visitors to products or services, and gathers feedback. The platform supports multiple platforms and is continuously improving. It learns from customer interactions to provide smarter responses.
Obi supports integration with CRM systems and is working on adding more platform integrations. Customer support is available to all users via email, with premium users receiving faster responses. These features help businesses improve customer experience, boost engagement, and save labor costs. Obi is suitable for small business owners, customer support agents, marketing, e-commerce, and product managers.
Overall, Obi Helper offers an easy, cost-effective way for small businesses to upgrade their customer support. It replaces manual work like support calls and FAQ management. Its automation features make it a valuable tool for enhancing customer satisfaction while reducing workload. The platform continues to grow, adding new integrations and features based on user needs.
Key Features:
- Easy integration
- Customizable design
- Learning over time
- Multi-platform support
- Usage-based pricing
- Knowledge base
- Seamless updates
Who should be using Obi Helper?
AI Tools such as Obi Helper is most suitable for Small Business Owners, Customer Support Agents, Marketing Managers, E-commerce Managers & Product Managers.
What type of AI Tool Obi Helper is categorised as?
What AI Can Do Today categorised Obi Helper under:
How can Obi Helper AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Obi Helper can handle handle inquiries, provide information, guide purchases, engage visitors & update knowledge base for you.
What Obi Helper can do for you:
- Handle inquiries
- Provide information
- Guide purchases
- Engage visitors
- Update knowledge base
Common Use Cases for Obi Helper
- Automate customer inquiries, saving manual labor
- Provide instant answers to FAQs
- Upsell products through chat prompts
- Improve customer engagement on websites
- Gather customer feedback efficiently
How to Use Obi Helper
Embed the provided code snippet into your website's header to activate the chat widget. Customize settings through the dashboard to suit your business needs.
What Obi Helper Replaces
Obi Helper modernizes and automates traditional processes:
- Manual customer support calls
- Email response management
- Live support staffing
- FAQ page management
- Customer feedback collection
Obi Helper Pricing
Obi Helper offers flexible pricing plans:
- Solopreneur Pack: $9
- Small Business Pack: $29
Additional FAQs
How much time can Obi save?
Obi can save users several hours daily by automating routine inquiries.
Can Obi handle complex questions?
Yes, Obi learns from provided information and escalates questions it cannot answer.
Is Obi easy to set up?
Yes, most users set up Obi in under 15 minutes by copying and pasting a code snippet.
Does Obi support integrations?
Currently, Obi supports CRM integration and is working on additional platform integrations.
What support is available?
All users have email support; premium users receive prioritized assistance.
Discover AI Tools by Tasks
Explore these AI capabilities that Obi Helper excels at:
- customer support automation
- handle inquiries
- provide information
- guide purchases
- engage visitors
- update knowledge base
AI Tool Categories
Obi Helper belongs to these specialized AI tool categories:
Getting Started with Obi Helper
Ready to try Obi Helper? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Obi Helper has to offer.