Auralis AI: AI support agents for enterprise customer service
Frequently Asked Questions about Auralis AI
What is Auralis AI?
Auralis AI is a platform that offers advanced AI agents designed for support teams. It helps automate up to 75% of support processes, including ticket resolution and customer interaction, across various channels like chat and email. The platform integrates with popular support platforms such as Zendesk, HubSpot, and Salesforce, enabling organizations to improve efficiency and customer satisfaction. Auralis AI supports different support areas, including customer support, IT service management, ERP support, e-commerce, and field support, providing real-time assistance and self-service options. The solution aims to enhance productivity by making support teams five times more effective and reducing operational costs. It is built for large organizations requiring secure, reliable, and scalable AI support solutions.
Key Features:
- AI Agents
- Channel Integration
- Self-Service Support
- Workflow Automation
- Real-Time Assistance
- Security & Scalability
- Multi-Platform Support
Who should be using Auralis AI?
AI Tools such as Auralis AI is most suitable for Customer Support Agents, IT Support Teams, E-commerce Managers, Support Team Managers & Business Analysts.
What type of AI Tool Auralis AI is categorised as?
What AI Can Do Today categorised Auralis AI under:
How can Auralis AI AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Auralis AI can handle automate inquiries, resolve tickets, support e-commerce, enhance productivity & reduce costs for you.
What Auralis AI can do for you:
- Automate inquiries
- Resolve tickets
- Support e-commerce
- Enhance productivity
- Reduce costs
Common Use Cases for Auralis AI
- Automate common customer inquiries to reduce response time
- Streamline IT ticket management for faster resolutions
- Enhance e-commerce support with personalized assistance
- Improve support team productivity with AI automation
- Reduce operational costs with support process automation
How to Use Auralis AI
Integrate Auralis AI with your existing support platforms like Zendesk, HubSpot, or Salesforce to automate support tasks and improve customer satisfaction.
What Auralis AI Replaces
Auralis AI modernizes and automates traditional processes:
- Manual customer support tasks
- Traditional IT ticket handling
- Legacy support chatbots
- Customer service call centers
- Manual inventory support in e-commerce
Additional FAQs
How does Auralis AI improve customer support?
It automates common support tasks, accelerating resolution times and improving customer satisfaction.
What platforms does Auralis AI integrate with?
It integrates with popular support and communication platforms like Zendesk, HubSpot, Salesforce, and more.
Can Auralis AI handle complex support queries?
Yes, it can manage a range of queries and escalate more complex issues to human agents.
Is Auralis AI suitable for large organizations?
Yes, it is built for enterprises requiring reliable, scalable support solutions.
Discover AI Tools by Tasks
Explore these AI capabilities that Auralis AI excels at:
- customer support automation
- automate inquiries
- resolve tickets
- support e-commerce
- enhance productivity
- reduce costs
AI Tool Categories
Auralis AI belongs to these specialized AI tool categories:
Getting Started with Auralis AI
Ready to try Auralis AI? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Auralis AI has to offer.