Answerly: AI Customer Support for Your Business Needs
Frequently Asked Questions about Answerly
What is Answerly?
Answerly is an AI-powered customer support platform that helps businesses provide 24/7 support. It allows users to train its AI model by uploading different types of data like QA pairs, documents, websites, or videos. The platform supports a wide range of AI providers, giving users flexibility to choose the best model for their needs. Users can create and manage a knowledge base to improve the accuracy of the chatbot's responses. It offers features such as data collection forms, meeting booking, image and link responses, and extensive customization options for the chatbot's appearance and personality. The platform also provides options to share and embed the chatbot through direct links, QR codes, or by integrating into websites with SDKs or instant embeds. Overall, Answerly helps automate customer interactions and enhance engagement through easy training and flexible deployment.
Key Features:
- Multi-source training
- Knowledge Hub
- Customization options
- Webhooks & SDK
- Instant embed
- Media responses
- Collaboration tools
Who should be using Answerly?
AI Tools such as Answerly is most suitable for Customer Support Agents, Business Owners, Digital Marketers, Product Managers & Technical Support Teams.
What type of AI Tool Answerly is categorised as?
What AI Can Do Today categorised Answerly under:
How can Answerly AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Answerly can handle train chatbot, collect data, embed widget, manage knowledge base & customize appearance for you.
What Answerly can do for you:
- Train chatbot
- Collect data
- Embed widget
- Manage knowledge base
- Customize appearance
Common Use Cases for Answerly
- Automate customer FAQs to save time
- Collect user data seamlessly
- Schedule meetings with clients
- Provide instant responses on websites
- Enhance customer engagement with interactive replies
How to Use Answerly
You can train Answerly's AI by providing data through various formats like QA pairs, website content, Google Sheets, documents, PDFs, text files, or YouTube videos. Once trained, customize the chatbot's appearance and behavior, and embed it on your website or share via links or QR codes. You can also integrate it with your existing knowledge base and manage it through a collaborative workspace.
What Answerly Replaces
Answerly modernizes and automates traditional processes:
- Traditional customer support teams
- Manual FAQ handling
- Paper-based data collection
- Basic chatbots with limited features
- Multiple disjointed support tools
Additional FAQs
What data formats does Answerly support for training?
Answerly supports data formats such as QA pairs, website content, Google Sheets, files like PDFs and DOCs, CSVs, text files, and YouTube videos.
Can I customize the chatbot's look and personality?
Yes, you can customize the appearance, placement, and personality of your chatbot to match your branding.
Discover AI Tools by Tasks
Explore these AI capabilities that Answerly excels at:
- customer support automation
- train chatbot
- collect data
- embed widget
- manage knowledge base
- customize appearance
AI Tool Categories
Answerly belongs to these specialized AI tool categories:
Getting Started with Answerly
Ready to try Answerly? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Answerly has to offer.