Fin: AI chatbot for smarter customer support 🪦

Frequently Asked Questions about Fin

What is Fin?

Fin AI bot is a powerful chatbot designed for customer service by Intercom. Using advanced AI language models, Fin provides accurate and conversational answers to customer queries based on existing support content. This reduces support volume and provides 24/7 support, enhancing customer satisfaction. Fin can understand complex questions and seamlessly transition conversations to human agents when needed.

Fin integrates with various Intercom tools like inbox, ticketing, and reporting right out of the box, creating a connected experience for support teams and customers. It can also target content based on criteria such as customer plan or location, and answer questions using multiple content sources. Additionally, Fin supports 43 languages and offers custom reports to monitor its performance. The combination of Fin with AI-enriched workflows enables personalized and connected customer service solutions.

Who should be using Fin?

AI Tools such as Fin is most suitable for Customer Support Specialist, Technical Support Agent, Customer Success Manager, Help Desk Technician & IT Support Analyst.

What type of AI Tool Fin is categorised as?

What AI Can Do Today categorised Fin under:

How can Fin AI Tool help me?

This AI tool is mainly made to solve customer issues with ai. Also, Fin can handle understand complex queries, reduce support volume, unlock 24/7 support, boost customer satisfaction & create custom answers for you.

What Fin can do for you:

Discover AI Tools by Tasks

Explore these AI capabilities that Fin excels at:

AI Tool Categories

Fin belongs to these specialized AI tool categories: