Feedback Navigator: Analyze customer feedback with AI insights
Frequently Asked Questions about Feedback Navigator
What is Feedback Navigator?
Feedback Navigator is an AI-powered tool that helps businesses analyze customer feedback from various sources. Users can connect platforms like Trustpilot, Yelp, Booking.com, or upload CSV files using its API. The tool categorizes feedback and applies sentiment analysis to understand customer emotions and opinions. It also identifies common requests and allows users to create custom workflows with webhooks. Feedback Navigator enables easy data export for external analysis and visualization. It offers multiple pricing options, including free trial credits and subscription plans, to suit different business needs. The tool is suitable for property managers, gym owners, product teams, hotel managers, consultants, and restaurant operators. Overall, Feedback Navigator streamlines feedback analysis, providing actionable insights to improve customer satisfaction.
Key Features:
- Data Integration
- Sentiment Detection
- Custom Categories
- Webhook Triggers
- CSV Export
- Multi-source Analysis
- Automated Insights
Who should be using Feedback Navigator?
AI Tools such as Feedback Navigator is most suitable for Customer Service Managers, Product Managers, Marketing Analysts, Hospitality Managers & Business Consultants.
What type of AI Tool Feedback Navigator is categorised as?
What AI Can Do Today categorised Feedback Navigator under:
How can Feedback Navigator AI Tool help me?
This AI tool is mainly made to customer feedback analysis. Also, Feedback Navigator can handle analyze reviews, categorize feedback, detect sentiment, automate workflows & export data for you.
What Feedback Navigator can do for you:
- Analyze Reviews
- Categorize Feedback
- Detect Sentiment
- Automate Workflows
- Export Data
Common Use Cases for Feedback Navigator
- Analyze and categorize customer reviews efficiently
- Identify key customer requests for action
- Automate feedback scraping from multiple platforms
- Generate reports for decision making
- Improve customer satisfaction based on insights
How to Use Feedback Navigator
Connect your data sources, define custom categories, and run sentiment analysis on customer feedback. Use webhooks for automated workflows and export data for further analysis.
What Feedback Navigator Replaces
Feedback Navigator modernizes and automates traditional processes:
- Manual feedback review processes
- Separate platform feedback analysis
- Excel-based data analysis
- Basic sentiment analysis tools
- Customer survey analysis
Feedback Navigator Pricing
Feedback Navigator offers flexible pricing plans:
- $15/month: $15
- $25/month: $25
- $50/month: $50
- S Pack 1,000 credits: $39
- M Pack 2,500 credits: $79
- L Pack 5,000 credits: $149
- XL Pack 10,000 credits: $249
- Large credits plan: $499
- Enterprise plan: $899
Additional FAQs
How do I connect my data sources?
You can connect your platforms via APIs or upload CSV files directly within Feedback Navigator.
Can I automate feedback analysis?
Yes, by setting up webhooks and automated scraping from review platforms.
What are credits used for?
Each review analyzed consumes one credit. Credits are used to track your usage for the subscription plans.
Discover AI Tools by Tasks
Explore these AI capabilities that Feedback Navigator excels at:
- customer feedback analysis
- analyze reviews
- categorize feedback
- detect sentiment
- automate workflows
- export data
AI Tool Categories
Feedback Navigator belongs to these specialized AI tool categories:
Getting Started with Feedback Navigator
Ready to try Feedback Navigator? This AI tool is designed to help you customer feedback analysis efficiently. Visit the official website to get started and explore all the features Feedback Navigator has to offer.