My AskAI: Affordable AI Customer Support for Businesses
Frequently Asked Questions about My AskAI
What is My AskAI?
My AskAI is an AI customer support tool designed to automate a large portion of customer service tickets. It integrates seamlessly with popular support platforms such as Zendesk, Intercom, and Gorgias, requiring no technical expertise for setup. The AI uses your existing help documents and store data to answer questions about accounts, orders, subscriptions, and more. It can also handle refunds and address changes with minimal human intervention. The company claims their AI solution can resolve about 75% of support tickets, which helps reduce support costs and increase response speed. The AI learns from your data, identifies knowledge gaps, and improves over time. It is aimed at eCommerce, SaaS, and other customer service-heavy sectors seeking efficiency and better customer experience.
Key Features:
- Seamless Integration
- Multilingual Support
- Auto-Updates
- Handover Capabilities
- Data Insights
- Customizable Responses
- Low Cost
Who should be using My AskAI?
AI Tools such as My AskAI is most suitable for Customer Support Agents, Support Managers, Customer Service Team Leaders, Help Desk Technicians & Customer Experience Analysts.
What type of AI Tool My AskAI is categorised as?
What AI Can Do Today categorised My AskAI under:
How can My AskAI AI Tool help me?
This AI tool is mainly made to customer support automation. Also, My AskAI can handle automate tickets, answer queries, update knowledge base, identify gaps & train ai for you.
What My AskAI can do for you:
- Automate Tickets
- Answer Queries
- Update Knowledge Base
- Identify Gaps
- Train AI
Common Use Cases for My AskAI
- Automate common customer inquiries to save time.
- Provide instant support responses to customers.
- Reduce workload for human support agents.
- Improve response consistency and quality.
- Identify knowledge gaps to enhance support content.
How to Use My AskAI
Connect My AskAI with your existing support tools like Zendesk, Intercom, or Gorgias by following the simple setup process. No coding required. Once integrated, train the AI using your help articles and knowledge base. It automatically handles customer support tickets, answers questions, and can escalate issues to human agents when needed.
What My AskAI Replaces
My AskAI modernizes and automates traditional processes:
- Manual ticket handling
- Customer support phone calls
- Email support responses
- Help desk resource allocation
- Customer service chatbot routines
My AskAI Pricing
My AskAI offers flexible pricing plans:
- Per Ticket: $0.1
- Free Trial: $0
Additional FAQs
How does My AskAI connect with my existing support tools?
You can connect My AskAI with support platforms like Zendesk or Intercom through simple integration steps, no coding required.
Can I try My AskAI before purchasing?
Yes, there is a 30-day free trial with full access and no credit card required.
What is the cost per support ticket?
The cost is $0.10 per ticket.
Does My AskAI support multiple languages?
Yes, it supports over 95 languages.
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Getting Started with My AskAI
Ready to try My AskAI? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features My AskAI has to offer.