Discovery AI: Turn customer interviews into actionable insights

Frequently Asked Questions about Discovery AI

What is Discovery AI?

Discovery AI is an AI-powered customer discovery tool designed for product teams, marketers, and research groups. It helps users upload and analyze customer interviews, calls, and videos to extract key insights. The platform offers features such as transcription, tagging, insight categorization, and opportunity scoring. It aims to streamline customer research processes by organizing insights in one hub and facilitating team collaboration. This tool saves time by enabling bulk uploads, fine-tuning AI-generated transcriptions, and providing meaningful analysis to inform product development or marketing strategies.

Key Features:

• Transcription
• Insight Tagging
• Opportunity Scoring
• Bulk Uploads
• Collaboration Tools
• Speaker Recognition
• Data Storage

Who should be using Discovery AI?

AI Tools such as Discovery AI is most suitable for Product Managers, Marketers, UX Researchers, Data Analysts & Customer Support Teams.

What type of AI Tool Discovery AI is categorised as?

What AI Can Do Today categorised Discovery AI under:

• Content Generation AI
• Data Visualization AI

How can Discovery AI AI Tool help me?

This AI tool is mainly made to customer insights analysis. Also, Discovery AI can handle upload recordings, generate summaries, tag insights, categorize opportunities & share findings for you.

What Discovery AI can do for you:

• Upload recordings
• Generate summaries
• Tag insights
• Categorize opportunities
• Share findings

Common Use Cases for Discovery AI

• Upload customer interview videos and get summaries for quicker insights.
• Categorize insights using opportunity scores to prioritize features.
• Share customer feedback easily across teams.

How to Use Discovery AI

Upload call recordings or videos, fine-tune transcriptions, tag insights, and share findings with your team via the platform.

What Discovery AI Replaces

Discovery AI modernizes and automates traditional processes:

• Manual note-taking during interviews.
• Separate storage for customer insights.
• Fragmented customer research tools.
• Time-consuming transcription processes.
• Disorganized feedback collection.

Discovery AI Pricing

Discovery AI offers flexible pricing plans:

• Pro: $19
• Enterprise (custom pricing): $0

Additional FAQs

How do I upload recordings?

You can upload recordings directly through the platform's interface by selecting files or dragging and dropping.

Can I fine-tune the transcriptions?

Yes, the platform allows you to fine-tune AI-generated transcriptions for better accuracy.

Discover AI Tools by Tasks

Explore these AI capabilities that Discovery AI excels at:

• customer insights analysis
• upload recordings
• generate summaries
• tag insights
• categorize opportunities
• share findings

AI Tool Categories

Discovery AI belongs to these specialized AI tool categories:

• Content Generation
• Data Visualization

Getting Started with Discovery AI

Ready to try Discovery AI? This AI tool is designed to help you customer insights analysis efficiently. Visit the official website to get started and explore all the features Discovery AI has to offer.