Jochem: Fast, Accurate Answers for Knowledge Growth

Frequently Asked Questions about Jochem

What is Jochem?

Jochem is an AI-powered knowledge management tool designed for enterprises to answer questions efficiently. It helps resolve customer and employee queries without the need for searching or waiting for human responses. Jochem matches questions to the right expert within the team based on expertise, then captures and updates new knowledge automatically. It integrates with existing systems and supports multiple communication channels like chat, email, and voice. The tool ensures data security with ISO 27001 certification and GDPR compliance, and it can be deployed through Microsoft Azure Marketplace for private hosting. Jochem continuously learns from expert inputs, improves its knowledge base, and reduces repetitive inquiries, making internal communications and customer support more effective.

Key Features:

Who should be using Jochem?

AI Tools such as Jochem is most suitable for Customer Support Agent, Knowledge Manager, IT Specialist, HR Manager & Customer Success Manager.

What type of AI Tool Jochem is categorised as?

What AI Can Do Today categorised Jochem under:

How can Jochem AI Tool help me?

This AI tool is mainly made to knowledge management. Also, Jochem can handle answer questions, update knowledge base, match to experts, automate responses & learn from feedback for you.

What Jochem can do for you:

Common Use Cases for Jochem

How to Use Jochem

Jochem is integrated within communication platforms like Slack and other enterprise tools. Users ask questions directly, and Jochem matches questions to relevant experts or knowledge base entries, providing quick answers. It also learns from expert responses to improve over time.

What Jochem Replaces

Jochem modernizes and automates traditional processes:

Additional FAQs

How do I implement Jochem within my organization?

Implementation involves integrating Jochem with your existing communication platforms and knowledge systems, with support from the Jochem team.

Which systems does Jochem integrate with?

Jochem integrates with Slack, email systems, voice channels, and other enterprise tools, depending on your setup.

Is my internal information safe at Jochem?

Yes, Jochem follows enterprise-grade security standards, is ISO 27001 certified, and GDPR compliant.

Is Jochem similar to ChatGPT?

Jochem is designed for enterprise knowledge management, focusing on internal and customer question answering, rather than general conversation.

What if Jochem doesn’t know the answer?

It forwards the question to an expert or indicates that the answer is currently unavailable, and it learns from the expert's input.

Is the answer provided by Jochem always correct?

While Jochem aims for accuracy, it relies on existing knowledge and expert input, so responses should be verified where critical.

Can Jochem deal with limited, incomplete, or unstructured knowledge bases?

Yes, it is designed to handle imperfect data, continuously learning and updating from expert feedback.

Can Jochem deal with complex enterprise environments?

Yes, Jochem is built for complex environments and can be customized to meet specific organizational needs.

How does Jochem handle multiple languages and dialects?

It supports multiple languages, depending on the underlying language models and data.

Discover AI Tools by Tasks

Explore these AI capabilities that Jochem excels at:

AI Tool Categories

Jochem belongs to these specialized AI tool categories:

Getting Started with Jochem

Ready to try Jochem? This AI tool is designed to help you knowledge management efficiently. Visit the official website to get started and explore all the features Jochem has to offer.