Doks.ai: Support AI chatbot for websites and knowledge bases
Frequently Asked Questions about Doks.ai
What is Doks.ai?
Doks.ai is an AI support chatbot platform designed to integrate with websites and documentation systems. It helps visitors find answers quickly, which can reduce the support ticket volume by 40-70%. The platform allows training the chatbot with your own data sources, such as your website content, helpdesk tickets, or documents. It also offers features like customizing the chatbot's appearance, connecting multiple data sources, and enabling users to reach human agents when needed. Doks.ai supports multiple languages and provides options to fine-tune responses and prompts. It can be embedded easily into websites as a floating button or custom trigger. The system aims to improve customer support efficiency and provide immediate assistance to users by automating common queries.
Key Features:
- AI Support
- Custom Training
- UI Personalization
- Multi-source Connect
- Embed Support
- Track Usage
- Theme Options
Who should be using Doks.ai?
AI Tools such as Doks.ai is most suitable for Customer Support Agents, Technical Support Specialists, Content Managers, Product Managers & Web Developers.
What type of AI Tool Doks.ai is categorised as?
What AI Can Do Today categorised Doks.ai under:
How can Doks.ai AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Doks.ai can handle train chatbot, embed chatbot, customize ui, connect data sources & respond to questions for you.
What Doks.ai can do for you:
- Train chatbot
- Embed chatbot
- Customize UI
- Connect data sources
- Respond to questions
Common Use Cases for Doks.ai
- Automate common customer inquiries to save time
- Provide instant answers to user questions on website
- Reduce support ticket volume by training a chatbot
- Enhance user experience with personalized support
- Integrate chatbot with human support when necessary
How to Use Doks.ai
Sign up on the Doks.ai website, connect your data sources like your website or docs, train your chatbot, and embed it on your site using the provided script.
What Doks.ai Replaces
Doks.ai modernizes and automates traditional processes:
- Manual customer support responses
- FAQ page consultations
- Helpdesk ticket processing
- Basic chatbot implementations
- Knowledge base browsing
Additional FAQs
What is Doks?
Doks.ai is an AI support chatbot that integrates with websites and documentation to provide custom answers to user questions.
How does it reduce support tickets?
It handles 40-70% of support queries automatically, reducing the workload on human support teams.
What data is needed to create the chatbot?
Website URLs, XML sitemaps, uploaded documents, or text content.
Does it support multiple languages?
Yes, it has multilingual support and detects user language for responses.
Is there a free trial?
Yes, there is a 7-day free trial for new users.
Discover AI Tools by Tasks
Explore these AI capabilities that Doks.ai excels at:
- customer support automation
- train chatbot
- embed chatbot
- customize ui
- connect data sources
- respond to questions
AI Tool Categories
Doks.ai belongs to these specialized AI tool categories:
Getting Started with Doks.ai
Ready to try Doks.ai? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Doks.ai has to offer.